Terms and Conditions of Purchase
Terms and Conditions
Weddings, Kwanjula and Commercial Photoshoot :
A 50% deposit is required on booking , with the balance payable on the day prior to commencement of work .
Cancellation Policy Weddings/Kwanjula and Commercial Photoshoots :
Cancelled up to 2 months before event - full deposit will be returned minus a 20,000 ugx admin fee.
Cancelled up to 1 month before booking - half of deposit refunded .
Cancelled within 1 month of booking - deposit will not be refunded .
Standard Make Up :
Monday - Saturday 10,000 UGX refundable on cancellation up to 48 hours before appointment .
Sundays by appointment: Payable fully in advance. Refundable up to 48 hours before appointment.
Beauty and cosmetics will only be refunded if returned unopened , unused and in their original condition within 7 days of purchase by way of a credit note , unless faulty .
Clothing and Shoes : Will be refunded by way of a credit note if all labels are attached and product is in its original condition unless faulty .
Other products : Will only be refunded by way of a credit note if returned in their original condition and unopened by way of a credit note . Unless faulty .
Any product purchased online will be refunded if returned within 48 hours in its original condition. Cosmetics and beauty products must be unopened and unused .
Where a product is faulty and returned either a replacement product will be issued or a full refund offered .
Delivery fees will not be refunded unless the product delivered is faulty or does not match the photograph on the website